Maintenance Technician
Moda, The Mercian
Birmingham
MAINTENANCE TECHNICIAN
Moda, The Mercian is looking for a Maintenance Technician who will be responsible for providing onsite maintenance, communal parts including amenities and external areas.
THE ROLE
• Deliver first class customer service
• Reactive and proactive maintenance tasks as directed by the Facilities Manager
• Minor joinery, plumbing and maintenance works, painting and touch ups.
• Planned maintenance tasks including testing of systems and recording all tests
• Waste management services including bin rotation, weekly pull outs and return
• Maintain cleaning standards on site-jet washing, cleaning and litter picking
• Ensure health and safety on site including removing trip hazards and reporting all faults
• Furniture rotation, assembly and tracking
• Grounds maintenance including taking care of planters and hard and soft landscaping
• Preparing apartments during the resident move in/out process
• Preparation and clean-up of amenities for resident events
• Reporting and recording all maintenance tasks using systems provided
• Supporting parcel delivery and management of deliveries to site
• Submitting material and supply requests to FM
• Replenishing supplies and maintaining accurate records of equipment on site
• Consistently deliver the Moda service standard to residents and all visitors to the building
• Respond to resident queries within given standard operation procedures s as allocated
• Carrying out trace and detect of reported maintenance
• Provide informed and accurate information to residents where required
THE IDEAL CANDIDATE
• Multi skilled in painting, decorating, joinery and minor maintenance
• Excellent communication skills
• A strong team player who is happy to assist others to achieve a team goal
• Ability to work under pressure in a high turnover environment with accuracy and consistency
• A can-do attitude and willing to go the extra mile
• Able to work on own Initiative and take responsibility for providing solutions.
• Excellent customer relations skills, a sense of humor and plenty of energy and enthusiasm
• Proactive and dynamic, taking ownership of all of core duties
• Experienced in working to targets
• Able to deliver multiple tasks and priorities workloads
• With training, able to use property management software packages.
• Professional presentation, confident and outgoing nature
• Well organised and able to problem solve and
• Works under pressure
• Act with integrity and professionalism
EXPERIENCE
• Previous experience in residential property (hospitality or private rental sector preferred)
• Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm
• Must be pro-active and able to use initiative to enhance the reputation of the building
• Professional presentation, confident and outgoing in nature
• Well organised, ability to problem solve and works under pressure with great decision-making skills
• Able to demonstrate an organised and professional approach and ability to priorities
• A multi skilled tradesperson with experience in painting & decorating, minor joinery, plumbing and general maintenance
• Proactive delivery of property maintenance including grounds and communal areas
BE MORE YOU
As part of the Moda family you’ll have access to a whole host of added benefits including:
Quarterly wellbeing workshops
Regular socials
Discounts on leading global brands
Regular health checks and access to subsidised mental health and wellness services
GET IN TOUCH
If you’re up for the challenge, send us a copy of your CV with a suporting statement on how you meet the knowledge, experience and skill set to katie@themercian.moda