Leasing Associate

LEASING ASSOCIATE
Moda, Embassy Boulevard, is looking for a Leasing Associate who will be responsible for meeting the lease up targets and the ongoing re-let of apartments.

You will provide our residents with a positive and memorable leasing experience. Be part of a vibrant, effective and supportive team to ensure you smash your goals and deliver an exceptional level of service to all our residents. Interested? Keep reading...

THE ROLE

• First point of contact for leasing administration enquiries
• Follow up leads, register and understand individual’s rental requirements matching them to an available apartment
• Arrange viewings for all enquiries in a timely manner and provide a first-class experience tour. Engaging all aspects of what Moda, Hove Central has to offer in line with brand values
• Manage tenancy applications from let agreed through to move in. Ensuring a follow up process on all applications and the vetting process is carried out
• Referencing progression including liaison with referencing provider and applicants
• Ensure accurate recording and processing of customer information, recording feedback for management reporting and use
• Manage and meet agreed KPI’s as set by the Leasing Manager Notifying broadband, utility suppliers and council tax of new and ending tenancies for resident set up
• Coordinating inventory production, working closely with the Lettings Manager
• Escalate any end of tenancy charge disputes to the Lettings Manager
• Increase revenue through alternative investment streams, parking and facility hire
• Work closely with the Lettings Manger to report on competitor analysis, resident service reports and headline rent prices
• Actively drive sales and retention of resident’s service and effective negotiation of tenancy renewals
• Work collaboratively with the team to develop a ‘best in class’ delivery and operating procedures
• Consistently deliver the Moda service standards to residents and all visitors to the building

THE IDEAL CANDIDATE

• Previous experience in residential property (hospitality or private renting sector preferred)
• Excellent verbal and written communication and persuasion skills
• Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm
• Pro-active, able to use initiative to enhance the reputation of the building and think outside of the box to increase business revenue
• Professional presentation, confident and outgoing in nature
• Well organised, ability to multitask, problem solve and works well under pressure
• A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas
• Well organised, ability to problem solve, prioritise and work under pressure with great decision-making skills
• Experienced in working to targets with attention to detail. Understanding the importance of achieving deadlines and ensuring quality output
• Great understanding of the city, it’s people, culture and social scene

BE MORE YOU
As part of the Moda family you’ll have access to a whole host of added benefits including:

• Birthdays off work
• Discounts on leading global brands
• Regular health checks and access to subsidised mental health and wellness services

GET IN TOUCH

If you’re up for the challenge, send us a copy of your CV with a supporting statement on how you meet the knowledge, experience and skill set to katia@embassyboulevard.moda