3 x Lettings Administrators
Birmingham
**2 x LETTINGS ADMINISTRATORS""
Location: Birmingham
Department: Leasing
Reports to: Head of Leasing
Travel: Occasional required between Moda locations as needed
3 days working on site minimum per week
Salary: circa £30k + 10% discretionary annual bonus
ABOUT MODA
Moda is a lifestyle, not a landlord.
We’ve redefined renting in the UK by creating vibrant, stylish spaces to live, work, and play. With a focus on wellness, design, service, and community, we aim to set new standards for urban living.
THE ROLE
Join us as a Lettings Administrator and play a key role in shaping the future of renting at Moda. You’ll support leasing teams across the UK and work directly with our Head of Leasing on creating a best-in-class customer experience, driving innovation and elevating the resident experience.
ROLES AND RESPONSIBILITIES
• Tenancy progression for any pending move ins across the entire Moda portfolio. Including referencing checks, serving of documents, issuing contracts, right to rent checks, direct debit set ups and collecting initial rent payments.
• Rent increase administration across all assets, serving S13 notices and system management.
• Super user of sales and PM systems (training will be provided).
• Legislation advisory support for on-site leasing teams – key contact within the business for all teams (training will be provided).
• Auditing as required, to ensure leasing compliance.
• Supporting the Head of Leasing in implementing leasing strategies.
• Contributing to new property onboarding during mobilisations, including data uploads.
• Any other duties as required.
WHAT WE’RE LOOKING FOR
• Strong attention to detail and organisation.
• Some property experience would be beneficial.
• Experience with MRI/HubSpot an advantage.
• Friendly, professional, and solutions focused.
• Passion for excellent customer service.
• Calm under pressure, with high standards of integrity.
• Excellent communication - both written and verbal.
• Proficient in Microsoft Office; property software knowledge a plus.
• Able to handle a busy workload and meet deadlines.
• Confident, proactive, and able to work independently.
WHAT YOU GET
• 25 days annual leave + bank holidays
• Workplace pension
• Flexible working options
• Employee benefits platform with discounts
• Wellness support (mental health services, digital GP access)
• Regular team socials
HOW TO APPLY
Email your CV and a short statement explaining how you meet the criteria to craig.allden@modaliving.com
OUR VALUES
Integrity. Commitment. Loyalty.
We create dynamic homes and inspired teams that deliver exceptional experiences to our communities.