Leasing Associate

Moda, The McEwan


Moda, The McEwan, is looking for a Leasing Associate who will be responsible for meeting the lease up targets and the ongoing re-let of apartments.

You will provide our residents with a positive and memorable leasing experience. Be part of a vibrant, effective and supportive team to ensure you smash your goals and deliver an exceptional level of service to all our residents. Interested? Keep reading...


  • First point of contact for leasing administration enquiries
  • Follow up leads, register and understand individual’s rental requirements matching them to an available apartment
  • Arrange viewings for all enquiries in a timely manner and provide a first-class experience tour. Engaging all aspects of what Moda, The Mercian has to offer in line with brand values
  • Manage tenancy applications from let agreed through to move in. Ensuring a follow up process on all applications and the vetting process is carried out
  • Referencing progression including liaison with referencing provider and applicants
  • Ensure accurate recording and processing of customer information, recording feedback for management reporting and use
  • Manage and meet agreed KPI’s as set by the Leasing Manager Notifying broadband, utility suppliers and council tax of new and ending tenancies for resident set up
  • Coordinating inventory production, working closely with the Lettings Manager
  • Escalate any end of tenancy charge disputes to the Lettings Manager
  • Increase revenue through alternative investment streams, parking and facility hire
  • Work closely with the Lettings Manger to report on competitor analysis, resident service reports and headline rent prices
  • Actively drive sales and retention of resident’s service and effective negotiation of tenancy renewals
  • Work collaboratively with the team to develop a ‘best in class’ delivery and operating procedures
  • Consistently deliver the Moda service standards to residents and all visitors to the building


  • Previous experience in residential property (hospitality or private renting sector preferred)
  • Excellent verbal and written communication and persuasion skills
  • Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm
  • Pro-active, able to use initiative to enhance the reputation of the building and think outside of the box to increase business revenue
  • Professional presentation, confident and outgoing in nature
  • Well organised, ability to multitask, problem solve and works well under pressure
  • A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas
  • Well organised, ability to problem solve, prioritise and work under pressure with great decision-making skills
  • Experienced in working to targets with attention to detail. Understanding the importance of achieving deadlines and ensuring quality output
  • Great understanding of the city, it’s people, culture and social scene

As part of the Moda family you’ll have access to a whole host of added benefits including:

  • Free overnight break at one of our UK developments for you + plus one
  • Discounts on leading global brands
  • Regular health checks and access to subsidised mental health and wellness services


If you’re up for the challenge, send us a copy of your CV with a supporting statement on how you meet the knowledge, experience and skill set to simon@themcewan.moda